If any of the items you received is defective or does not match your order, let us know by sending us an e-mail, within 24 hours after receiving your order, in the contacts section. In your e-mail, tell us the order number and the occurrence, and we will contact you and tell you what to do.When we receive your order we will do a quality control to determine the reason for the return. If you wish to replace the defective product and we have a replacement in stock, we will notify you to set a new delivery date as soon as possible. Otherwise, we will refund the total amount of your purchase, via bank transfer.